The amount paid is non-refundable unless the private boat trip is cancelled by the Captain due to bad weather or unforeseen boat problems. All other cancellations forfeit the amount paid.
Cancellations by customers with less than a 72-hour (3 days) email notice and no shows at the dock by customers on the day of the booked charter will be charged to their credit card the full amount of the length charter slot they have reserved. When you reserve a private boat trip, we do not book anyone else for that time slot.
Creditcard surcharges and booking fee is non-refundable at all times, since it's handled by third-parties.
Sea sickness or motion sickness does not warrant a refund of all or any portion of your charter. Motion sickness medicine is recommended. Check with your doctor for advice on which medication is right for you!